Last updated December, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may have a refund or store credit. Please see below for more information on our return policy.


All service return must be postmarked within seven (7) days of the purchase date. All services that are asked to have a refund, will have all the copyright to Is On Code and cannot be used any more for your company.


To return a service, please email customer service at services@isoncode.com with a letter explaining the reason of asking a refund.


After receiving and evaluating your letter, we will process your refund. Please allow at least thirty (30) days from the receipt of your letter to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


The following items cannot be returned

     • Hosting services
     • Monitoring in social networks
     • Web development consultant

For any failure in our service, please contact us to services@isoncode.com.

Please Note

     • A 20% restocking fee will be charged for all returns for each day after the seventh day from purchase date.


If you have any questions concerning our return policy, please contact us at info@isoncode.com